CX Auto Summit 2021 will be held virtually, June 15-17, 2021.
For 17 years CXAUTO is the only summit series dedicated to helping the automotive industry create exceptional customer experiences and evolve omnichannel shopping, buying, and aftercare processes to meet ever-increasing consumer expectations. COVID-19 has accelerated existing consumer trends of online shopping, buying, and home delivery. CXAUTO2021 will address how OEMs and dealers are collaborating to leverage customer data to create personalized online and in-person experiences that seamlessly reinforce the brand throughout the customer lifecycle, improving customer satisfaction and profitability.
GP Strategies is a proud sponsor at CX Auto Summit.
Cathy Palochko, GP Strategies' Senior Vice President - Global Industry Lead, Automotive, will present, "How to Successfully Adapt the Point of Sale to Come Out Ahead of the Retail Revolution" on Tuesday, June 15.
GP Strategies' Sr. Performance Consultant, Paul Barnes, will co-present a Hyundai case study with Jared Dowdy, Senior Group Manager for National Sales Training, Hyundai Motor America.